Frequently Asked Questions

California Highway Patrol dispatchers and officers use the radio code “11-99” to communicate, “officer needs assistance.”

The CHP 11-99 Foundation an IRS-recognized 501(c)(3) nonprofit, charitable organization. Our mission is to provide emergency assistance to California Highway Patrol employees and their families, and scholarships to CHP children.

If you would like to become a Lifetime Member, please visit the Membership page to learn more about our five membership levels. In addition to a tax-deductible membership fee, you will be required to submit an application and authorize the 11-99 Foundation to complete a background check to verify your eligibility.

If you are an existing member and would like to order additional or replacement member-only items, click here for more information and to complete the store order form. Only existing members may order additional license plate frames ($108/ea), and must submit a copy of their current registration or insurance showing the name of the member on the document.

The 11-99 Foundation license plate frames are NOT for sale to the general public. Frames are only offered to newly approved or existing members, as there are 1-2 included with each membership level. Only newly approved or existing members may order additional license plate frames ($108/ea), and must submit a copy of your registration or insurance showing the name of the member on the document. Please refer to the Membership page to review the details of each membership level and what items are included with each level.

If you are a member, you may complete this form and submit it with payment.

NOTE: All license plate frames, as well as all membership items, are the sole property of the 11-99 Foundation (as noted on all membership applications). Third-party or private-party sale of frames or any membership item is strictly prohibited. Our staff monitors selling platforms on a daily basis and will flag and remove any sale, as well as revoke one’s membership to the Foundation should this occur.

Typical timelines: It typically takes around 4-6 weeks for your personalized membership items to arrive at your doorstep, once your application has been approved (6-8 weeks during busy times).

For existing members ordering additional or replacement membership items, it typically takes at least 3-5 weeks to receive orders, depending on stock and if personalized. 

Please email or call 714.529.1199 to speak with our Membership team for any additional questions about your application or order.

No, it does NOT. Every traffic stop is dependent on the laws or speeds that are being violated and action taken is up to the discretion of the officer based on that circumstance. In fact, every applicant who joins agrees to and signs our membership terms and conditions stating that 11-99 membership cards and items do not authorize any privileges, leniency, or preferential treatment during any contact involving a law enforcement agency, and one’s membership may be revoked at any time without cause and at the sole discretion of the CHP 11-99 Foundation.

We encourage any member who gets stopped to act with the utmost respect for law enforcement, own up to any violations, and thank the officer for doing his/her job. A great thing to say is, “As a member of the 11-99 Foundation I should have known better and I’m sorry.”

Please fill out this form to update your mailing address(es), email, phone, and provide us with any other necessary changes to our records. Note: Your information is kept strictly confidential and will only be used for Foundation emails, mailings, and promotions.

Who Qualifies for Assistance and How?

Any current, active employee of the CHP (uniformed or civilian) may apply to receive assistance. We are NOT able to provide emergency assistance to retired CHP employees, due to the large and ever-growing number of retirees each year. Only current CHP employees are eligible for emergency and death benefit assistance.

How does a CHP employee submit the request for assistance?

Please apply directly through your Commander – all requests are confidential. Your Commander will then move your request up the chain of command, to our CHP Departmental Liaison (who is appointed by the Commissioner). Our Liaison then works with our Director of CHP External Relations and Retired CHP Deputy Commissioner, Manny Padilla, to evaluate the request and coordinate assistance on a case-by-case basis. Click here for more details.

For more information on how we can help you or other CHP families facing hardship, click here. 

Whether a member applies online, via mail, or the PDF application, the membership terms and conditions must be agreed to and signed off on in order for membership to be considered and the background check to begin.

As stated on our application:

Membership Terms & Conditions

Any incident involving a member who has contact with law enforcement will be evaluated once evidence, court documents, an arrest and/or a conviction occurs. If a member is found to be in violation of the membership terms & conditions he/she/they agreed to upon joining or upgrading, the membership will be revoked.

If a membership is revoked, a letter will be issued to the member requesting that all membership items, including those issues upon joining or upgrading as well as additional store items purchased be returned to the CHP 11-99 Foundation office as they are property of the Foundation. Upon receiving those items back, the member will be refunded their membership dues plus the purchase price of those additional store items.