Frequently Asked Questions

What is “11-99”?

California Highway Patrol dispatchers and officers use the radio code “11-99” to communicate, “officer needs assistance.”


What is the California Highway Patrol 11-99 Foundation?

The CHP 11-99 Foundation an IRS-recognized 501(c)(3) nonprofit, charitable organization. Our mission is to provide emergency assistance to California Highway Patrol employees and their families, and scholarships to CHP children.


How do I become a member?

If you would like to become a Lifetime Member, please visit the Membership page to learn more about our five membership levels. In addition to making a donation to join, you will be required to submit an application and authorize the 11-99 Foundation to complete a background check to verify your eligibility.


How do I order replacement or additional membership items if I’m already a member?

If you are an existing member and would like to order additional or replacement member-only items, please fill out THIS FORM and submit it with payment. Only existing members may order additional license plate frames ($108/ea), and must submit a copy of their current registration or insurance showing the name of the member on the document.


How do I buy a license plate frame?

The 11-99 Foundation license plate frames are NOT for sale to the general public. Frames are only offered to newly approved or existing members, as there are 1-2 included with each membership level. Only newly approved or existing members may order additional license plate frames ($108/ea), and must submit a copy of your registration or insurance showing the name of the member on the document. Please refer to the Membership page to review the details of each membership level and what items are included with each level.

If you are a member, you may complete this form and submit it with payment.

NOTE: All license plate frames, as well as all membership items, are the sole property of the 11-99 Foundation (as noted on all membership applications). Third-party or private-party sale of frames or any membership item is strictly prohibited. Our staff monitors selling platforms on a daily basis and will flag and remove any sale, as well as revoke one’s membership to the Foundation should this occur.


How do I check on the status of my membership items?

Typical timelines: It typically takes around 8-10 weeks for your personalized membership items to arrive at your doorstep, once your application has been approved.

For existing members ordering additional or replacement membership items, it typically takes at least 3-5 weeks to receive orders, depending on stock and if personalized. We are still experiencing delays with our Brass ID manufacturer – please allow extra time for that item to reach you. 

Please email or call 714.529.1199 to speak with our Membership team for any additional questions about your application or order.


How do I update my contact info or address on file?

Please fill out this form to update your mailing address(es), email, phone, and provide us with any other necessary changes to our records. Note: Your information is kept strictly confidential and will only be used for Foundation emails, mailings, and promotions.


What is the process for a CHP employee facing hardship who would like to submit a request for assistance?

Who Qualifies for Assistance and How?

Any current, active employee of the CHP (uniformed or civilian) may apply to receive assistance. We are NOT able to provide emergency assistance to retired CHP employees, due to the large and ever-growing number of retirees each year. Only current CHP employees are eligible for emergency and death benefit assistance.

How does a CHP employee submit the request for assistance?

Please apply directly through your Commander – all requests are confidential. Your Commander will then move your request up the chain of command, to our CHP Departmental Liaison, Border Division Chief Scott Parker. Chief Parker will work with our Director of CHP External Relations and Retired CHP Deputy Commissioner, Manny Padilla, who will evaluate the request and coordinate assistance on a case-by-case basis. Click here for more details.

For more information on how we can help you or other CHP families facing hardship, click here

 


Help Make a Difference

Make a commitment and help us reach out and assist the men and women of the California Highway Patrol, who work tirelessly to maintain the safety of Californians.

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