Frequently Asked Questions

What is “11-99”?

California Highway Patrol dispatchers and officers use the radio code “11-99” to communicate, “officer needs assistance.”


What is the California Highway Patrol 11-99 Foundation?

The 11-99 Foundation exists to serve California Highway Patrol employees and the members of their families in times of crisis, and provide scholarships to their children. We are an IRS-recognized 501(c)(3) nonprofit, charitable organization. Our mission is simple, important and profound – the Foundation is devoted to the welfare of CHP employees and their families.


How do I become a member?

If you would like to become a Lifetime Member, please visit the Membership page to learn more about our five membership levels. In addition to making a donation to join, you will be required to submit an application and authorize the 11-99 Foundation to complete a background check to verify your eligibility.


How do I order replacement or additional membership items if I’m already a member?

If you are already a Lifetime Member, please contact the office to order replacement items. Only existing members may order additional license plate frames ($108/ea), and must submit a copy of your registration or insurance showing the name of the member on the document. You may either call or submit your request using our contact form.


How do I buy a license plate frame?

The 11-99 Foundation license plate frames are NOT for sale to the general public. Frames are only offered to newly approved or existing members, as there are 1-2 included with each membership level. Only newly approved or existing members may order additional license plate frames ($108/ea), and must submit a copy of your registration or insurance showing the name of the member on the document. Please refer to the Membership page to review the details of each membership level and what items are included with each level.

If you are a member, please coordinate your replacement through our office by calling 714-529-1199 or submitting a request online.

NOTE: All license plate frames, as well as all membership items, are the sole property of the 11-99 Foundation (as noted on all membership applications). Third-party or private-party sale of frames or any membership item is strictly prohibited. Our staff monitors selling platforms on a daily basis and will flag and remove any sale, as well as revoke one’s membership to the Foundation should this occur.


How do I check on the status of my membership items?

COVID-19 Delays of Membership Items & Orders: Due to factory closures as a result of COVID-19, some membership items have become temporarily unavailable, causing delays in fulfillment of membership packages and/or store orders. We appreciate you bearing with us if it has taken longer than expected to receive your items, and will provide updates and fulfill orders as soon as we possibly can. Thank you for your patience and understanding.

Typical timelines: It typically takes around 8 weeks from when we receive a membership application for the membership items to be sent, provided the applicant(s) is/are formally approved.

For existing members ordering additional or replacement membership items, it typically takes at least 3-5 weeks to receive orders, depending on stock and if personalized.

Please email or call us 714.529.1199 for any additional questions about your application or order.


How do I update my contact info or address on file?

Please fill out this form to update your mailing address(es), email, phone, and provide us with any other necessary changes to our records. Note: Your information is kept strictly confidential and will only be used for Foundation emails, mailings, and promotions.


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Make a commitment and help us reach out and assist the men and women of the California Highway Patrol, who work tirelessly to maintain the safety of Californians.

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